Sample Submission Guidelines
Following these guidelines helps your sample arrive safely and be analysed without delay. Specific requirements for your analysis are confirmed at checkout.
1. Order first
Place your order before sending any sample, so your shipment can be matched to your order reference.
2. Quantity
Provide the required sample quantity for your chosen analysis. [Placeholder — required quantities to be confirmed per analysis.]
3. Packaging
Seal liquids securely to prevent leaks, and protect tablets, capsules or powders from crushing and moisture. Label the sample clearly with your order reference only — do not include personal details on the sample itself.
4. Shipping
Use a tracked service where possible. You are responsible for ensuring your shipment complies with the laws and carrier rules that apply to you.
5. Tracking
Submit your tracking number and sample details via your account dashboard so we can anticipate arrival.
